Recent Articles
How can I blacklist a spammy domain or email address?
If you are receiving to many spam email from a particular domain, then you can blacklist that email address OR domain by following these steps: Login to your cPanel hosting account via here. Open MAILSCANNER Open WHITELIST/BLACKLIST Settings Enter ...
Why does my IP address get blocked/blacklisted?
If you suddenly can’t access your website, cPanel, or email on VMA’s server—but everything works fine on mobile data or another network—your IP address has most likely been blocked by our firewall (CSF). This isn’t personal and it doesn’t mean your ...
Understanding Spam Scoring in MailScanner
Our email server uses MailScanner in combination with SpamAssassin to scan all inbound messages. Each email receives a spam score based on various content checks, authentication results, and rule matches (e.g. BAYES, HTML formatting, KAM rules, SPF ...
Understanding Common Spam Filter Flags
When your email is scanned by our mail server, it goes through a series of spam filter checks. These checks assign scores to different characteristics of the message. A higher combined score increases the likelihood that the message will be flagged ...
How do I allow IMAP Sending in Zoho Mail?
In Zoho Mail, IMAP itself is for receiving/syncing emails, while sending mail is always done via SMTP. If you’re trying to set up a mail client (like Outlook, Apple Mail, or Thunderbird), you’ll need to enable both IMAP access and configure SMTP for ...