Recent Articles
What is a Web Hosting Account?
Definition of a Hosting Account A hosting account is a service provided by a web hosting company that allows individuals or organisations to store their website files on a server. This account provides the necessary resources and technology to make a ...
How do I add a Signature in RoundCube Webmail?
Steps to Add a Signature in Roundcube Webmail Accessing Settings Log in to your Roundcube webmail account. Click on Settings located in the left-hand sidebar of the screen. Configuring Your Signature In the Settings menu, select the Identities tab on ...
How can I blacklist a spammy domain or email address?
If you are receiving to many spam email from a particular domain, then you can blacklist that email address OR domain by following these steps: Login to your cPanel hosting account via here. Open MAILSCANNER Open WHITELIST/BLACKLIST Settings Enter ...
Why does my IP address get blocked/blacklisted?
If you suddenly can’t access your website, cPanel, or email on VMA’s server—but everything works fine on mobile data or another network—your IP address has most likely been blocked by our firewall (CSF). This isn’t personal and it doesn’t mean your ...
Understanding Spam Scoring in MailScanner
Our email server uses MailScanner in combination with SpamAssassin to scan all inbound messages. Each email receives a spam score based on various content checks, authentication results, and rule matches (e.g. BAYES, HTML formatting, KAM rules, SPF ...