Do I need a static/dedicated IP address?
Dedicated IP's are useful if you want to use microsoft frontpage to publish your website before your domain resolves to our servers. This is also necessary if you want to be able to view your site via http://IP instead of http://IP/~username/ before your domain resolves.
Once your domain resolves to our servers, there is no difference between dedicated IP and non-dedicated IP accounts.
Also if you like to use private SSL, you are required to have one dedicated IP to install private SSL.
If you need a dedicated IP, please open a ticket at sales department.
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Information Needed For SSL Certificate - CSR
We need the following information to generate a Certificate Signing Request (CSR): For the SSL Cert. Hostname: (this is your domain name with or without the www, the ssl will only work one way or the other.) Email: Street Address: Country (2 letter ...
Do you offer Server Side Includes (SSI)?
Server Side Includes (SSI) is enabled on all of our servers. You just need to be sure that you call your files with the .shtml extension.
Can I upgrade my plan or features later?
You can purchase new or expanded features, or upgrade to a new plan at any time. There are no additional fees for upgrading - but you will need to pay the difference. See here for more details.
Can I host friends' websites?
Yes, you may host your friends. You can host their site on a subdomain and allow them to FTP into that folder only for security. If you want your friends to have their own control panels for their sites, then they will need to set up their own ...
Will I be able to check my emails when I am away from my home/office computer?
Yes, we provide all our customers with their own Webmail access. What this means is that you can log on to the internet (to the address we will give you once you sign up) and check your mail from any computer that has internet access.