Do you have Service Level Agreements (SLAs)?

Do you have Service Level Agreements (SLAs)?

Yes, SLA's are provided for hosting, response times, and deliverables. If you require an SLA for our other services, talk to us.

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    • Do you provide server-level optimisation?

      Yes, for hosting clients we configure LiteSpeed, caching, and security settings for optimal performance.
    • Are your contracts lock-in?

      No, not for hosting, plus we offer a 30 day moneyback guarantee. For marketing, yes, due to the nature of the various marketing strategies we use, it can take time to get your campaigns up to speed. For example, SEO can take 4, 6 or even 12 months as ...
    • Can we cancel our services at any time?

      Yes, our flexible agreements allow you to cancel with appropriate notice.
    • Do you do GHL websites?

      No, Visual Marketing Australia does not create websites using Go High Level (GHL). We specialise in building stand-alone websites on platforms like WordPress, custom-coded solutions, and other leading CMS systems for greater flexibility and ...
    • What is a CRM and why do I need one?

      A CRM (Customer Relationship Management) system helps you manage leads, clients, and sales efficiently to improve conversions and customer service. It can also automate your sales and marketing processes and streamline your business.