Log in to your Zoho Account
Access Security Settings
Click on your profile picture (top right).
Choose My Account.
In the left menu, select Security.
Go to App Passwords
Under Security, look for App Passwords (sometimes under the section Multi-Factor Authentication or 2FA).
Generate a New Password
Click Generate New Password.
Enter a label/name for the app (e.g., “Outlook Mail”, “3CX PBX”, “Thunderbird”).
Click Generate.
Copy the Password
Zoho will generate a unique 16-character password.
Copy it immediately — Zoho will only show it once.
Use this password in the external application instead of your regular Zoho password.
Manage App Passwords
You can view, revoke, or regenerate app-specific passwords anytime from the same App Passwords section.
App-specific passwords work only if Two-Factor Authentication (2FA) is enabled on your Zoho account.
Each app should ideally have its own app-specific password for security and easier management.
If you revoke an app password, the connected application will stop working until you generate a new one.