Is there a minimum time contract/commitment required?
You may choose your terms at sign-up. No contracts are required. You may cancel at anytime, there are no cancellation fees.
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Setup Time?
What is the setup time on your services? Most accounts are instantly deployed using our automated billing system. If for some reason your account is not automattically created, one of out support team will create it manually and notify you.
Can I upgrade my plan at any time?
Yes you can. You will need to log in and from your Billing control panel view and go to 'Products and Services'. From here you can select "view details" and you can view details of your current plan here then scroll to the foot of the page and select ...
Can I renew my Domain Name Early?
By default, you will get reminders to renew your domain name 90 days, 60 days, 30 days and 5 days before your renewal date is due. This is standard practice and required as per our agreement as a reseller plus is very important so you do not loose ...
Do you offer Telnet or SSH access?
By default, we do not provide SSH/shell access to our clients. SSH/shell access may be request in a Support Ticket. This request must be accompanied by a verified billing address, as well as a legitimate reason for needing shell access. We are not ...
Can I upgrade my plan or features later?
You can purchase new or expanded features, or upgrade to a new plan at any time. There are no additional fees for upgrading - but you will need to pay the difference. See here for more details.