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How do I disable Anonymous FTP?
Anonymous FTP is disabled by default on all accounts. We can only set up anonymous FTP for a hosting account which has a dedicated IP for security reasons. If you connect to your domain via FTP anonymously you will not have access to any files on ...
Emailer Module File Corrupting during FTP Transfer
On occasions - you may experience a "corrupt file' message when uploading the Emailer Module to WHMCS billing system. This may be due to the file being encrypted as the Filezilla client considers .php files for ASCII mode FTP transfer. Open Filezilla ...
Changing Server Hostname
To change your hostname, enter the following command as root: $ hostname servername.yourdomain.com If you are using cPanel, you will need to resync your license with the cPanel license server. To do this, use the following command: $ ...
Migrating Accounts to your server
Most control panels have built in control panel to control panel migration tools that you can take advantage of. We also offers free migration assistance where we can do the transition for you. Below is step-by-step proceedure to ensure a successful ...
Ranges to allow through server firewall
Frontend (public) network: Ports to allow: ICMP – ping (for support troubleshooting) All TCP/UDP ports Backend (private) Network: IP block: your private IP block for server to server communications (10.X.X.X/X) Ports to allow: ICMP – ping (for ...