How do I cancel a Service?
Cancelling a Product or Service
You can cancel a service at any time.
from the menu select 'Services/My Services'
then
select 'View Details' from the service/product you wish to cancel.
Under 'Management Actions' select 'Request Cancellation' then add a reason why you would like it cancelled. Select type - if immediate or at the end of the billing cycle then that is all.
Related Articles
What if my site breaks your Terms of Service?
Users' sites may be suspended for violations of policy, or if extreme, or second time offenders, sites may be cancelled. Each occurance is dealt with on a case by case basis, and we try to work things out with every client. For detail, please read ...
Is there a minimum time contract/commitment required?
You may choose your terms at sign-up. No contracts are required. You may cancel at anytime, there are no cancellation fees.
Do you offer Telnet or SSH access?
By default, we do not provide SSH/shell access to our clients. SSH/shell access may be request in a Support Ticket. This request must be accompanied by a verified billing address, as well as a legitimate reason for needing shell access. We are not ...
Why don't I just go with the cheapest hosting?
A host has to make a profit to continue operating. Some hosts do not properly understand the market, and may be pricing themselves too cheap. At times you will come across deals that are almost too good to be true - cheap web hosting with amazing ...
I have a fast internet connection (ADSL/cable) - can I just host my own site?
You could, but that's definitely not recommended. First of all, most ISPs have clauses that do not let you use your internet connection for web hosting - doing so will result in termination of your account. Second of all, think of the headaches it ...