Account Settings
Add a Survey to you Email Marketing Campaign
How do I add a Survey to my Email Marketing Campaign? When you log into your account, click on the SURVEYS tab then CREATE A SURVEY Click on UNTITLED SURVEY and give it a name. Add instructions in line underneath. Then simply 'Drag & Drop' whatever ...
eStore integration with EMAILER
We have developed modifications to the WP eStore eCommerce Plugin for Wordpress that will integrate IEM (Interspire Email Marketer) into this plugin. The IEM Administrator will need to activate the the XML Token in the 'Advanced User Settings' plus ...
Adding our Email Address to 'Safe Sender' list
You never have to miss out on vital information by simply subscribing and enjoy. By following the steps suggested below, your emails will not be blocked or discarded to the junk mail folder. Your email client application will allow your emails ...
Tips on Creating an Email Campaign or Template
Some tips to help you create a great newsletter. Type your heading rather than copy and paste Copying directly from word will bring in Word's dirty HTML so you are better off either type in your content or you can copy & paste the content BUT paste ...
Can I Upgrade/Downgrade my Emailer Package?
YES - Login and go to your billing "Client Area", then go to "products & Services" and click on "Details". Once there you will see the "Upgrade/Downgrade" button at the bottom left of the page. Click this and select which plan you wish to proceed to.
How to manage private IPs
Learn more about the Private IPs and gain exclusive control over your sending IP address, reputation, and delivery. "Private IPs" are dedicated IP addresses that are assigned to your account. Your email and only your email is delivered from these ...
Can I copy the Newsletter to my website?
There are a few ways to tackle this - One way is to utilise the link from the: Having trouble reading this email? View it in your browser. Rightmouse click on the "View in Browser" link directly from your email and "Save Link Location" or "Copy Link ...
Can I export the Bounced Email list so i can fix it?
To fix or update your bounced email list - there are a few ways to do this: a) You can edit directly within Emailer if you have included the phone number when you imported the data you can choose to view name & number in your (edit) Contact list/View ...
Create a Send to Friend link in Emailer
A SEND TO A FRIEND link can be added to Emailer - this allows you to track the forward ons results. Login to Emailer & go to the top menu bar: Forms/Create a web form. From the "Choose a Form Type:" Select "Sent to Friend" Create a name for your ...
I Want to Add a Contact to Multiple Contact Lists
You cannot add a contact to multiple lists using the email software interface. However, you can create a website form that allows a user to join multiple contact lists. 1. Click Forms > Create website form. 2. Select multiple contact lists in the ...
Can I Change my User Name?
Your email address is your username but yes you can change it. Login to your account profile and update the email. If you have any issues, simply submit a support ticket.
Where do I change my password?
If you are a "Trial User" you will not be able to change your password UNTIL you sign up to become a "Regular User". For "Regular Users" go to "My Account" and type in a new password where indicated.
CMS & Plugins
Content management systems and plugins designed to work with VMA Emailer. VMA Emailer Plugin for WordPress Plugin for WordPress that replaces default wp_mail() function by using an API integration with VMA Emailer to send an outgoing email from your ...
What are common SPF errors
SPF validation is one of the most important aspects of good delivery. The Domain Verification Tutorial will show you how to add the records to your domain's DNS settings. One of the records you will be adding is what is called an SPF record. The ...
How to verify your domain?
Completely brand your emails with your own domain and improve your delivery. 1. SPF SPF stands for "Sender Policy Framework". An SPF record is in place to identify which mail servers are authorized to send mail for a given domain. It is used to ...