Account Settings
How to manage physical address in the footer
All email is required to have your profile's physical address information. {accountaddress} This is a requirement of VMA Emailer but it is also a requirement for most regulations around the world when sending commercial email. If you do not provide a ...
How to track opens and clicks
Open and click tracking is the most basic way to measure your recipients' engagement. With this tool, you can tell which of your contacts have opened your emails or clicked the content - these are the engaged contacts that are considered the most ...
SPF, DKIM and Tracking FAQ's
Learn more about SPF, DKIM and Tracking validation for VMA Emailer. If you've just landed here from your VMA Emailer account and want to find out more about setting up your domain, you've come to the right place. Setting up your sender domain will ...
How do the shared IPs work
Your new VMA Emailer account is configured to send mail via free shared IP pools. These IP pools are automated and free to use. Shared IP Pools IP addresses are the actual "locations" from which the emails are sent. VMA Emailer operates and sends ...
How to create a private IP pool
Learn more about how to create a Private IP Pool in VMA Emailer and what is the biggest benefit of Private IP Pool. Setup If there are two or more private IPs configured to your account, you can create Private IP Pools. This allows even more control ...
What are the contact delivery and optimization tools
Learn more about our Contact Delivery and Optimization Tools and how they will help you to get the most out of your account. Delivery The Contact Delivery and Optimization Tools features go beyond just access to the marketing tools. They are an ...
How to verify your domain on 1and1
The information below will guide you on how to validate VMA Emailer SPF, DKIM and TRACKING records for your domain hosted at 1and1. SPF & DKIM Records In the “Edit DNS Settings” window, scroll down to “TXT, CAA, CNAME and SRV Records”, and click “Add ...
How to purchase a private IP
Private IPs can easily be purchased from your Account Settings. Go to the Private IPs tab in your Account Settings. Click on "Purchase Private IPs". You will have the option to select IPs from specific geographic locations and the number of IPs you ...
SPF, DKIM and Tracking FAQ's
Learn more about SPF, DKIM and Tracking validation. If you've just landed here from your VMA Emailer account and want to find out more about setting up your domain, you've come to the right place. Setting up your sender domain will help your email ...
What is a custom tracking domain and why is it important?
Find out more about Custom Tracking Domain and why should you use your own domain to track the links in your emails. One of the basic features we offer is click tracking. To track those clicks, VMA Emailer rewrites the links in your emails. The ...
The DMARC Generator Tool
In this post, we cover a few details about DMARC and invite you to try out our new DMARC GENERATOR tool. Domain-based Message Authentication, Reporting & Conformance is an email authentication protocol that is built on top of SPF and DKIM protocols. ...
Can I Embed a Sign-Up form on my own Website?
Yes, you can embed a sign-up form on your own website. We have several options for this: VMA Emailer Sender for WordPress Plugin for WordPress developed by Elastic Email that replaces default wp_mail() function by using an API integration with VMA ...
Debian/Ubuntu Tutorial for VMA Emailer
Learn about how to configure Ubuntu nullmailer to relay all local emails through the VMA Emailer cloud. One of our customers provided us with a tutorial to use VMA Emailer with Debian/Ubuntu. Please use this tutorial as is, as it is not authored nor ...
How to manage many users on the same account
You may run into situations where more than one person requires access to your VMA Emailer account. On your team, one person may be responsible for the newsletter and someone else for all the transactional emails that are handled by VMA Emailer. This ...
Sending Settings
A guide to your basic account sending settings. The settings screen lets you configure a wide range of features for your account. The Sending tab covers many features related to your email delivery. Return Bounces This option allows you to receive ...
How to manage new main account
This tutorial will help new users become familiar with your VMA Emailer account. This tutorial is meant to help first-time users navigate their account and generally show you where things are. When you log in for the first time you will see your ...
How to get started
Learn more about how to get your account setup and send your first email campaign through VMA Emailer. Create Your Main Account The very first thing you need to do to get started is to create an account. You can create your Main Account with VMA ...
How do I change the background colour in Template Builder
OK - so you have started to create your VMA Emailer template using out Template Builder drag & drop creator and you want to change the colours of the background. Firstly you must understand how the colours are created. In the Body Background Colours ...
Whitelabeled Domain Verification
Your customers can verify their domain using your domain. Whitelabeling DNS records First make sure your own domain is verified using the SPF, DKIM, and Tracking records on the Domain Verification Guide - Your own customers can then add the following ...
Custom Branding Settings
The Custom Branding settings allow you to "rebrand" the system access points for your customers. This way, your customers will only ever see your brand. The access points are account creation, login, and SMTP/API access. Login There are two ways to ...
How to resell the VMA Emailer service
This guide will show you how to resell the VMA Emailer service to your own customer base. Reselling Overview Start with the Reselling Overview. Make sure your usage of the service will meet our terms. If you feel confident that your customers are a ...
Reselling overview
Learn more about how to resell the Elastic Email service to your own clients. One of the great features that Elastic Email offers is the ability to resell the service as your own. There are a variety of settings that allow for a wide degree of ...
How to use sub accounts
VMA Emailer allows the creation and usage of unlimited sub accounts. So, it is easy to provide each client their own account. Main vs Sub Your Main Account is the first account you created under VMA Emailer. Sub Accounts are created from within the ...
How to manage HTTP Web Notifications (Webhooks)
HTTP Web Notification and Inbound Email Notification Settings These features will set up "webhooks" for your account. They work with custom scripts hosted at the URLs specified by the user in the settings. These are considered "advanced" settings ...
How to configure Outlook with VMA Emailer
These are the step by step procedures to add an SMTP server to an existing Outlook 2016 setup. Outlook 2016 First, go to 'File' and then 'Account Settings' and click on 'Account Settings' from the drop-down option. The 'Account Settings' window ...
How can I merge my VMA-Emailer contact lists?
Yes, you can merge multiple contact lists by going to 'View Contact Lists' - selecting which lists you want to merge then select MERGE from the dropdown menu. Remember that when merging an unsubscribed account has priority over a subscribed account - ...
How to configure Thunderbird with VMA Emailer
Learn more about how to send mail using Thunderbird. To send mail using Thunderbird you need to modify your outgoing server settings in Thunderbird accordingly. Additionally, you can modify settings in Thunderbird that will allow you to include a ...
How to configure Exchange 2010 with VMA Emailer
VMA Emailer offers this documentation to put simply the fundamental of SMTP connection with Exchange Management console. This documentation assumes that Exchange 2010 is outlined for client access. This way you will not encounter any error messages ...
How to properly configure Microsoft IIS 7.5 with VMA Emailer
Windows 2008 R2 runs IIS version 7.5 and ASP.NET script that sends an email. If you use SSL/TLS, you will need separate configuration. First what you'll need to configure is IIS in order to support VMA Emailer integration. This documentation assumes ...
Can I Preflight my code to check for errors?
Yes, although our new template builder is good clean code that will work in most email clients - you can preflight you email html code at Premailer. You can also check your email for spammy code/content here
How to configure PostFix with VMA Emailer
To use VMA Emailer as relay host you must update the PostFix configuration. PostFix Some implementations of PostFix only allow passwords to contain letters and numbers, meaning you may need to ensure your VMA Emailer password is only alphanumeric. ...
How to configure Send Mail with VMA Emailer
Find out more about Send Mail settings for VMA Emailer. To properly send authentication requests to VMA Emailer servers Send Mail requires libsasl. The saslauthd server daemon is not required unless you plan to receive authentication requests to the ...
How to configure Ssmtp with VMA Emailer
Find out more about VMA Emailer on SMTP relay for ssmtp. Adding VMA Emailer as an SMTP relay for ssmtp is easy. Edit/etc/ssmtp/ssmtp.conf and add the following: mailhub=smtp.elasticemail.com:587 AuthUser=elasticemailusername ...
How to set up SSL for click tracking on Cloudflare
Learn how to set up SSL Certificate for Click Tracking on Cloudflare. Cloudflare Create account at cloudflare.com Click Add Site in your account. Then, go to DNS settings to set up a domain. You must add new DNS records related to VMA Emailer (you ...
How to find out if your domain is blacklisted
Best sender practices will help you avoid ending up with a blacklisted sender domain. Since getting your domain or IP blacklisted can cause a lot of frustration and delivery issues it's important to monitor the health of your domain and IPs regularly ...
What are sending limits for new accounts
See why your new VMA Emailer account might be limited and how to easily remove those limits. Whenever you create a new account in VMA Emailer, you might discover small sending limits. Don't worry - they are easy to manage! 100 emails/day limit This ...
How to secure account with two-factor authentication
Two-form authentication adds supplementary security measure to your account. The two-form authentication (called 2FA for short) is an additional feature that you can enable for your Elastic Email account's protection at any time on the security ...
How to warm up a private IP
Learn more on how to get your dedicated IP ready for sending! When you add a new dedicated IP address to your account, you need to warm it up. You will need to warm up your brand new cold IP(s) over a period of 4- 6 weeks by gradually adding email ...
How to change your account's credentials
Modification of account's profile information You have the ability to change your account's credentials at any time. In order to do so, open the drop-down menu with your account name in the upper-right corner of the screen and select "My Account". On ...
What is your VMA Email account's status
Keep your VMA Emailer account in an Active Status to prevent interruptions in service. Active An account that is "Active" can submit an email, purchase credit, and send an email. As long as the account is fully setup (has a default verified domain ...
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